Shipping policy
Shipping Policy
Delivery destinations. Delivery availability for your address will be confirmed at checkout. The estimates below apply to orders shipped from China to the listed destinations.
Order processing. Once payment has been confirmed, your order will be prepared for dispatch within 2 business days. This processing period is separate from the shipping time shown below.
Estimated shipping time after dispatch (business days)
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5 to 8 business days |
| Canada | 5 to 14 business days |
| Brazil | 7 to 15 business days |
| United Kingdom | 4 to 8 business days |
| European Union countries available at checkout | 5 to 9 business days |
| United Arab Emirates | 5 to 10 business days |
| Australia | 6 to 12 business days |
The total estimated delivery time is the processing period (up to 2 business days) plus the shipping time shown in the table above.
Delivery estimates may vary depending on the delivery address, product availability, carrier and customs processing. If a delivery option shows a different estimated timeframe at checkout, please review that information before completing your purchase.
Origin and shipping. The delivery times shown in the table apply to products shipped from China. Order processing and transportation may be handled by third-party logistics partners. Products from the same order may arrive in separate parcels if they are dispatched separately.
Shipping costs and import charges. The cost of your chosen delivery option will be displayed at checkout before you confirm your order.
As products may be shipped from China, the destination country may impose import duties, customs charges or clearance fees. Where such charges apply, they are the responsibility of the customer.
The amount of these charges may vary depending on the destination and the product and may be collected by the relevant authorities or the carrier.
If any such charges are collected by the store at checkout, this will be clearly shown in the order summary before payment.
Tracking. Once your order has been dispatched, we will send any available tracking details to the email address provided when placing the order. The timing of the first tracking update may depend on the carrier.
Delays or delivery issues. If we become aware of a significant delay or change affecting your order, we will contact you.
If your parcel does not arrive within the stated delivery timeframe or there is an issue with the delivery address, please contact us at service@avelmontshop.com and include your order number.
We will review the situation and the appropriate available solutions, while respecting any rights you may have under applicable law.
Delivery address. Please check your delivery address carefully before completing your purchase.
If you need to correct your address, please contact us as soon as possible. Once the parcel has been dispatched, any changes may depend on the carrier.